Terms of Service

Terms of Service

Last updated: October 20, 2025

Welcome to Platforam.ai ("we", "our", or "us").
These Terms of Service ("Terms") govern your access to and use of the Platforam.ai platform (the "Service").
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.

1. Definitions
Account – a unique account created for you to access our Service.
User – any person or entity that registers or uses the Service.
Service – the Platforam.ai website, dashboard, APIs, and related functionality.
Company – refers to Platforam.ai.
Content – all text, graphics, data, and materials displayed or generated via the Service.
You – refers to the individual or entity accessing or using the Service.

2. Acceptance of Terms
By creating an account or using Platforam.ai, you confirm that:
• You are at least 18 years old and legally capable of entering into contracts;
• You have read, understood, and agreed to these Terms;
• If you are using the Service on behalf of a business or organization, you have the authority to bind that entity to these Terms.

3. Description of the Service
Platforam.ai provides tools for TikTok Shop merchants and creators to:
• Manage affiliate collaborations;
• Build creator databases;
• Generate analytics and reports;
• Automate communication templates and collaboration workflows.
The Service may include additional features, APIs, or integrations that are continuously improved or modified.

4. User Accounts
• To access most features, you must create an Account and provide accurate information.
• You are responsible for maintaining the confidentiality of your login credentials and all activities under your account.
• You agree to notify us immediately of any unauthorized access or breach.
• Platforam.ai reserves the right to suspend or terminate accounts that violate these Terms or applicable laws.

5. Acceptable Use Policy
You agree not to use the Service for:
• Any unlawful, fraudulent, or harmful purpose;
• Attempting to gain unauthorized access to our systems or data;
• Collecting data without consent or violating privacy laws;
• Reverse engineering or copying the Service's code or structure;
• Harassing or misusing the platform to spam others.
Violation of this policy may result in immediate suspension or termination of your account.

6. Intellectual Property
• All rights, title, and interest in the Service—including trademarks, logos, and source code—belong to Platforam.ai or its licensors.
• You may not copy, modify, or distribute any part of the Service without prior written permission.
• You retain ownership of your own content and data uploaded to Platforam.ai, but you grant us a limited license to use, store, and process that data solely for operating and improving the Service.

7. Payment and Billing (if applicable)
• Certain features or integrations may require paid subscriptions.
• All payments are processed securely via third-party providers (e.g., Stripe, PayPal).
• You agree to provide accurate billing information and authorize recurring payments where applicable.
• Subscription fees are non-refundable except where required by law.

8. Termination
• You may terminate your account at any time by contacting support@platforam.ai.
• Platforam.ai may suspend or terminate your account if you:
    • Breach these Terms;
    • Engage in misuse or abuse of the Service;
    • Cause harm to other users or to the platform.
• Upon termination, your account data may be deleted permanently after 30 days unless retention is required by law.

9. Limitation of Liability
To the fullest extent permitted by law, Platforam.ai shall not be liable for:
• Any indirect, incidental, or consequential damages;
• Loss of profits, data, or business interruption;
• Damages exceeding the amount you paid for the Service in the last 3 months.
Your use of the Service is at your own risk. We provide the platform "as is" and "as available" without warranties of any kind.

10. Indemnification
You agree to indemnify and hold harmless Platforam.ai, its officers, employees, and affiliates from any claims or damages arising from:
• Your use of the Service;
• Violation of these Terms;
• Infringement of intellectual property or data protection laws.

11. Privacy
• Your use of the Service is also governed by our Privacy Policy.
• By using Platforam.ai, you consent to the processing and handling of your data as described there.

12. Modifications
• We may update or modify these Terms at any time.
• If changes are material, we will notify you via email or Service notification.
• Continued use of the Service after the update constitutes acceptance of the new Terms.

13. Governing Law
• These Terms are governed by the laws of the United States, without regard to conflict-of-law principles.
• Any disputes shall be resolved in the competent courts of Delaware or another appropriate jurisdiction.

14. Contact Us
If you have questions about these Terms, please contact:
📧 support@platforam.ai